http://www.huffingtonpost.com/christina-gagnier/government-must-give-a-a_b_513434.html
Christina Gagnier: Government Must Give a ****: A Lesson from @garyvee
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"The attitude to accompany the technology is simple. It is just a matter of letting people know you are there, listening and caring about what they have to say, whether it be about their communities, statewide policies or national issues. Civic iPhone applications like SeeClickFix and CitySourced work because their users feel like the city government actually cares when that pothole finally gets filled. They are not magic; they just give citizens the validation that they matter and their actions count. The application itself is not what transforms the citizen experience, rather, it is the physical act of the government itself that comes as a result from the data collected by the application."
Saturday, March 27, 2010
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