The Open311 Dashboard

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"Fifteen months ago, Federal CIO Vivek Kundra announced the Open311 API that allows citizens to monitor and report problems to their city government through a unified web service. Two cities have implemented the API so far (San Francisco and Boston) with more planning to roll out next year. With all that data so easily accessible, 2011 fellow Michael Evans took on a project to make creative visualizations with it. Thus, the Open311 dashboard was born.

"With the Open311 Dashboard, we aim to take the deluge of data that 311 provides and translate it into a clean and interactive dashboard that will help set citizens’ expectations of service request response times, identify 311 trends in a city and across the country, and provide city administrators data about the efficiency of various city services."